Refund Policy

When you purchase a Catalyst Day, Human Design Reading, or any personalised coaching service, a contract of sale is formed at the point of purchase. You have a 14-day cooling-off period in which you can request a refund.

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If your session or programme begins within that 14-day period and you later cancel, you will be refunded minus the value of any time or services already delivered. Deductions are calculated on a pro-rata basis.

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Human Design Readings:
Work on your personalised chart begins once your birth details are received and preparation starts. By submitting those details, you confirm your agreement for work to begin before the end of the cooling-off period. Should you cancel after this point but before the live session takes place, a partial refund of 25% of the total fee will be issued. The remaining 75% covers the time and expertise involved in creating your individual chart and analysis. Once the live session has been delivered, no refund will be available.

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For digital products (such as downloads or written reports), by agreeing to immediate delivery you confirm your express consent to waive the 14-day cancellation period. Once access has been granted, no refunds are available.

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Full Terms & Conditions can be found here and Privacy Policy here

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​If you have questions about your purchase, please contact us at rosina@rosinabarnett.com.